Frequently Asked Questions
HOW MUCH DOES SHIPPING COST & HOW LONG DOES DELIVERY TAKE?
Within Australia: Shipping is a $7.95 flat-rate Australia-wide if you order one item or many items. You can also upgrade to flat-rate Express shipping which is only $9.95. We typically estimate for about 7-9 business days for standard delivery and 5-7 business days for express delivery. In reality, most orders arrive much quicker than that. This may be different depending on your location and local delivery service. You will be given both options with delivery estimates in the checkout.
International Shipping: Yes we do ship internationally. International postage is $17.95 (AUD) flat-rate via Auspost EMS or DHL and takes 1-4 weeks depending on destination and the local delivery network.
Please be aware we do not currently have the facility to pre-pay customs & duties for international orders. This means that orders to countries who charge these duties will be subject to the local duties & taxes payable by the receiver on arrival. The main offenders for duties charges are UK and some of the smaller European countries. So if it's a gift, you might need to warn the reciever ahead of time that there may be something to pay on arrival.
WHAT ABOUT RETURNS & EXCHANGES?
No worries at all there. We're a good crew and will always look after you. If you want to return or exchange any items please use our returns form to start the process.
WILL YOUR GARMENTS FIT ME?
Go check out the size guide for full measurements. Measure up against your existing garments to make sure you get the right size.
WHAT ABOUT OTHER PRODUCTS? WINE GLASSES? ESKY? CHEESE BOARD?
Glasses are on the way! We're always working on great new products. If you have any awesome ideas shoot them through, we'd love to hear from you.
DO YOU HAVE LOCAL STOCKISTS?
Not currently, however it is something we will be looking into really soon. Until then you can use our easy to use online store.
I STILL HAVE QUESTIONS...
Sure thing, send us an enquiry! We're usually pretty quick at replying.